Privacy Policy

Last Update - 24th August 2023


The Company (as defined in the User Agreement applicable to you), offers online gambling services (collectively, the “Services”). The Company forms part of the of companies (the "Group", "we", "our" or "us"). The contact details of the different entities of the Group are available under the “HOW TO CONTACT US” Section.

The Group is deeply committed to safeguard the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information.

We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby indicate that you have read and understood this Privacy Policy.

The text of the Policy is available for Users on the Internet directly on the Website.

Use of the Website means that User’s unconditional acceptance of the Policy and the specified conditions for processing received information.

WHAT INFORMATION WE COLLECT?

  1. The website collects, accesses and uses personal data of the User, technical and other information related to the User for the Policy purposes.
  2. Technical information refers to information that is automatically sended to the Company while using the Website using software installed on the User’s device. Technical information is not considered as a personal data. The Website uses cookies and similar technologies to identify the User’s device. Cookies are text files available for the Website to process information about the activity of User’s device. The User can disable the use of cookies in the browser settings.
  3. Under the User’s personal data is considered the information that the User provides to the Company through the Website and in following interaction with the Company, including:
    4. 3.1 Username;
    3.2 E-mail address;
    3.3 Country and city of residence;
    3.4 Telephone number;
    3.5 User's electronic wallet number in payment systems;
    3.6 Sponsor Username;
    3.7 Choose club;
  4. The Company processes personal data, technical information and other information of the User during the entire period of validity of the agreement concluded with the User, in case of absence of such agreement - within 10 (ten) years from the date of submission of the specified information.
  5. The website is not a publicly available source of personal data. In this case, if the User performs certain actions, his personal data may become available to an indefinite group of people, about which the User hereby gives his consent.

Purpose of the use of information provided by the User

  1. The information provided by the User is used by the Company solely for the purpose of:
    2. 1.1 the conclusion of the agreement between the Company and the User, as well as the execution by the Company of such an agreement;
    1.2 providing the User with technical support;
    1.3 consideration of appeals and claims of the User;
    1.4 sending advertising and / or information materials to the User;
    1.5 improving the work and upgrading the Website;
    1.6 counter money-laundering.

Processing methods

  1. Processing User's personal data means recording, organizing, accumulating, storing, specifying (updating, modifying), retrieving, using, transmitting (distributing, providing, accessing), depersonalizing, blocking, deleting, destruction User’s personal data not falling under special categories, the processing of which by the Company, in accordance with the current legislation, requires the written consent of the User.
  2. The User agrees with the Company to process the User’s personal data provided when filling out any form on the Website and in the course of further interaction with the Website, including the transfer of such personal data to third parties in pursuance of an agreement between the Company and the User, even when such transfer is carried out on the territory of other states (cross-border transfer).
  3. The processing of the User’s personal data is carried out by the Company using databases.

INTERNATIONAL TRANSFER OF INFORMATION

Since we operate globally, it may be necessary for the provision of Services and to the extent required for the specific purpose, as stipulated in this Privacy Policy to transfer your Personal Information to countries outside the European Economic Area. The data protection and other laws of these countries may not be as comprehensive as those in the European Economic Area.

We use best efforts to ensure that your Personal Information is protected in accordance with our Privacy Policy, through contractual means (such as by using the standard contractual clauses approved by the European Commission for data transfer, as available here) or other means (such as ensuring that the European Commission decisions determined that such jurisdictions offer adequate level of protection, as available here).

For more information about the transfer of your personal data outside of the EEA, please contact us (our contact details are available under the "HOW TO CONTACT US?" Section).

THIRD PARTY TRACKING TECHNOLOGIES

When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) google analytics, cookies, pixels, scripts, tags and other technologies ("Tracking Technologies").

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Technologies. To learn more please visit our Cookie Policy.

THIRD PARTY SERVICES

While using the Services you may encounter links to third party websites, services or applications. Please keep in mind that this Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Services.

Please be advised that such third party websites, services or applications are independent from the Group. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties.

You should always review their privacy practices carefully before providing Personal Information to such third parties.

You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.

RETENTION OF PERSONAL INFORMATION

If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active. In addition, the Group will retain your Personal Information for additional periods, as strictly necessary to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, KYC and AML regulations, as well as to meet the Group’s contractual obligations.

In addition, the Group may retain your Personal Information for longer periods, provided that retaining such information is strictly necessary for the Group’s legitimate interests, such as fraud prevention and record keeping, responsible gaming reasons, resolving or exercising claims regarding potential disputes, and where the Group is guided to do so by the applicable supervisory authority.

Company Rights

  • The company has the right to carry out statistical and other research based on impersonal information provided by the User. The company has the right to provide access to such research to third parties for the implementation of advertising targeting. The User can also independently (if there is a technical possibility on the User’s device or in the software on the User’s device) prohibits the device or software from transmitting through the Website the information necessary for implementing target advertising.
  • The Company has the right to send to the User email- and sms-mailing advertising and marketing materials, voice and / or sms-messages, and / or other information by e-mail and / or by phone specified when registering an account on the Company's website or provided by the Company’s Client and / or to the person authorized by him, in another way, about services and other services, payments, data on payment arrears, withdrawal of funds, changes in the rules and procedures for the provision of services and other changes in the Company's activities, or in the participation of shares held by the Company, sent by the Company or on its behalf by third parties.
  • The Company is entitled to provide information about Users to third parties in order to identify and prevent fraudulent activities, to resolve technical or security problems, as well as in other cases provided by the legislation.
  • The Company has the right to provide access to information about the User to third parties, if such transfer is necessary for the Company to fulfill the agreement concluded with the User.
  • In case the User withdraws consent to the processing personal data, the Company has the right to restrict the User’s access to some or all of the functions of the Website.

User rights

  • To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
  • That we will restrict or cease any further use of your Personal Information;
  • To withdraw your consent to our processing activities (provided that such processing activities rely on your consent, and not on a different legal basis);

HOW WE KEEP YOUR INFORMATION SECURED

  • We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.
  • We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:
    Secure network topology, which includes intrusion prevention and Firewall systems;
    Encrypted communication;
    Authentication and Access Control;

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will make reasonable efforts to provide notify you prior to any substantial changes of this Privacy Policy. Such substantial changes will take within a reasonable timeframe after such notice was provided, as detailed in the proposed change. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

HOW TO CONTACT US?

If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us through email: info@